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> Healthy Hello Cards
 A
completely automated communication, these
cost-effective, full-color cards are
a proven means of gaining member attention.
Each card can include age- and gender-specific
preventative health reminders for the
individual member and acts as an inexpensive
means of reminding members that their
health plan is thinking of them. Cards
are available in two formats:
Thinking of You
Distribute important preventative information
on a variety of subjects (e.g., diabetes
education and asthma precautions, etc.)
to specifically targeted audiences
to meet quality management benchmarks.
Birthday Cards
Along with a birthday greeting, you can
thank members for their business or
provide members with an attention-getting
reminder of upcoming health-related
activities (e.g., annual physicals,
flu shots, etc.).
Phone follow-up service
Newkirk offers a comprehensive
phone follow-up service designed to integrate customer service calls with document delivery. This system
can satisfy the plan’s
need to engage members in "reach
out" phone calls during
the first 30 days of enrollment.
Newkirk has developed a full-cycle communication
approach to follow up on the delivery
of member materials in concert with
expected time for receipt in the
member's home. All
that is required is the appending
of the phone number to the current
member data feed to Newkirk.
Click
here to request more
information on Newkirk's
Healthy Hello cards,
or call 518-862-3321.
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